Refund policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a exchange.

To be eligible for a exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Exchanges
We only replace items if they are the wrong size, defective or damaged. If you need to exchange it for the same item, send us an email at rgvprodirect@gmail.com and send your item to: 1913 W. Houston Ave McAllen Texas US 78501.

Shipping
To return your product, you should mail or come by our office with your product to: 1913 W. Houston Ave McAllen Texas US 78501

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.